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Clear Voice Hotlinesm Service
Benefits For Factories
The Clear Voice Hotlinesm Service is a unique, low-cost tool incorporating the latest innovations in workplace communication systems. Clear Voice can enhance labor - management relations and be used to demonstrate a factory's commitment to good workplace standards.
Among the many advantages for factories to subscribe to the service are:
- participation in first-rate training on how to make factory grievance systems more effective
- timely reports about specific problems facing workers via a confidential, independent reporting channel
- enhanced communication to workers to report-back on steps taken to address sensitive issues
- harnessing of the increased access that workers have to mobile phones and the internet for the betterment of industrial relations
In using the service, factories agree to communicate the availability of the Clear Voice to workers together with the factory's policy of non-retaliation against workers who use the service.
Workers using Clear Voice are advised to first use existing grievance systems at the factory. At the worker's request, an anonymous complaint can be filed with the senior executive at the factory.
Factories receive periodic reports of aggregated data Clear Voice usage by issue. At a buyer's request, serious issues that are reported and aggregated summary data can be communicated by Clear Voice to a brand or retailer.