Clear Voice Hotlinesm Service

For Workers

Workers use Clear Voice Hotlinesm Service to report grievances to knowledgeable trained professionals who are sensitive to workers concerns. Workers use Clear Voice Hotlinesm Service to learn about ways to solve problems at their factory. If a grievance remains unresolved, Clear Voice Hotlinesm Service will confidentially report the grievance to senior factory management. Responses from the factory to Clear Voice Hotlinesm Service will be communicated back to the worker.
 

What to report

Workers may call Clear Voice Hotlinesm Service about any issue related to working conditions at the factory where they work, provided that the factory subscribes to the service.
 

Non-retaliation

Factories that subscribe to Clear Voice Hotlinesm Service commit not to retaliate against anyone who uses the service. Factories must sign a non-retaliation policy and post it in the factory where workers can see it. A violation of the non-retaliation policy can result in the immediate termination of the service. Factories that subscribe to the service will also be trained in ways they can better resolve worker grievances.
 

Cost

There is never any cost to workers for using Clear Voice Hotlinesm Service.
 

Confidentiality

Clear Voice Hotlinesm Service respects the request of workers to have their confidentiality protected in all communications with factories.
 

Who can use Clear Voice Hotlinesm Service?

Any worker in a factory that subscribes to the Service is eligible to use the service. Workers can check the factory bulletin board to see if the Clear Voice information is posted. Workers may also contact the Service directly.
 

Hours of operation

Workers may use the website to report grievances at any time, day or night. The website is checked daily for submissions from workers. If a worker uses the phone line, Clear Voice Hotlinesm Service operators are typically available evenings and weekends. If a Clear Voice Hotlinesm Service operator is not immediately available, your call will be returned shortly.
 

Our guarantee

While Clear Voice Hotlinesm Service cannot guarantee that a worker's grievance will be resolved to their satisfaction, we can guarantee the communication of timely and confidential information in a professional manner. Confidential information, together with training provided to management, can inform and influence management decisions